Returning your Zipcar
All good things come to an end - when y'all've finished your trip here'due south how to cease your Zipcar reservation or booking.
Ending your Zipcar booking
For Roundtrip journeys don't forget to leave at least 1/4 of a tank in the car or van (if you go out a vehicle with depression fuel you may incur fines). When you arrive at the petrol station use your car's fuel card to pay. This can be found in the driver'southward side door jamb (between the door frame and the dashboard) - all y'all need to do is sign it for the cashier! They may ask for the mileage only if you don't have it to hand don't worry. After the transaction is fabricated, you're good to get. If the fuel carte is missing in your Zipcar don't worry - just become an itemised VAT receipt and transport it to u.s.a. for reimbursement.
The fuel blazon of the vehicle is displayed in a few different places. Firstly it will be on the fuel bill of fare itself, secondly the fuel cap will have a tag that says either petrol or diesel. Plus your confirmation emails will as well verify which type of fuel is needed for the car.
Be sure to return your Roundtrip Zipcar or van to it's home location, where you picked information technology up from. If information technology's from a multi-car location so any of the dedicated Zipcar bays volition practise. If you lot have any trouble remembering where you lot picked the car upwards, or if information technology lives in a automobile park with specific entry instructions you lot can find all the location details on your booking confirmation.
In most cases if your Zipcar is parked on street the bay will be marked like so (park the vehicle within the lines to eliminate the chance of a parking ticket) Sometimes locations have no markings at all but are fully described in the reservation confirmation, so endeavor and make a mental note of where to return the machine before setting off.
As shortly as you encounter that someone has parked in our bay, give our Member Services team a call on 0333 240 9000. They will take a notation of the vehicle model, its number plate and the location details to pass onto the council in social club to get the offending vehicle removed (if y'all accept a camera, take a photo of the offending vehicle and transport it to Member Services). Nosotros will then give yous location specific instructions on where to leave the Zipcar.
Once yous've found a suitable parking space that meets the culling parking criteria, please give us a quick phone call back to let usa know where information technology is so we tin inform or motility the adjacent fellow member booked in. If y'all don't follow the culling parking instructions and the car gets a ticket, you lot may exist held responsible. If you can, take a quick photo of where you lot parked the vehicle just to exist on the safe side.
Members who are tardily can impact others who have a reservation right afterwards. If you render your vehicle late, you will be charged a late render fee starting at £35 per hour. Just, don't worry - yous can meliorate or extend your reservation online and in the app! Or yous can even just drop us a text. If you don't practise this please be enlightened that you might exist liable to a late fee. In a Flex car? There'southward no such affair every bit late - just drop information technology when you're done in the Zipzone!
Returning a Zipcar early
You lot are e'er able to return the Zipcar early. Only leave information technology at its home location, clean and with at least 1/four tank of gas, and prepare for the next member. Yous tin can use either your Zipcard or mobile app to lock the doors.
Zipcar Flex is our one-style service. Yous'll find Flex cars all over London (and tin can see them with the bluish pin in our app!). In that location's no need to book in accelerate - just find the car in our app, tap and we'll reserve information technology for 15 minutes. Drive where yous desire to go, and when you've finished your trip there'south no need to return it to a specific bay, just make sure you leave it in our Zipzone which covers most of London. Piece of cake!
In one case you're parked, make sure you've got all your belongings with you (don't forget to leave the car make clean too!). At the end of every reservation you will need to render the keys to the holder inside the glove box. Slot the bullet shaped fob on the key band into the slot.
Y'all'll know when you've returned the keys correctly as the little LED will turn from Ruby-red to Green. Once it's green that ways we've recorded the time of your render and your reservation has ended. After returning the keys, close the glove box. Don't forget to double check for belongings, turn off the lights, once you're happy you've got everything you can now lock the vehicle.
To lock the car simply get into the app: select lock to lock the automobile, and so 'end trip'. Don't forget to end your trip!
Roundtrip cars you lot an besides end with your Zipcard by property it against the carte du jour reader on the windscreen: agree it for a few seconds, wait for a beep and the vehicle should exist locked. Before you leave only pull on the door handles to confirm the motorcar locked successfully.
If you've got any more questions that'southward no problem - you lot can either call our Member Services team on 0333 240 9000 or take a expect at our Assist Centre.
Why Zipcar?
Cars virtually yous
Zipcars live just effectually the corner. We've got the largest auto sharing fleet in London (not that we're boasting) and you'll detect the states in cities beyond the UK.
Salve money
We pay for fuel, parking, Congestion Accuse and insurance – so y'all go admission to a car without all the hassle of owning i!
Drive on-need
Whatever you demand wheels for, we've got them. Hire cars and vans by the minute, hour or day when and where you demand them.
Live greener
We're the perfect addition to buses, trains and bikes for those times when yous just need a auto. Nosotros've too got hundreds of electric cars in our fleet.
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Source: https://www.zipcar.com/en-gb/blog/how-it-works/returning-zipcar
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